Delivery Policy

Delivery and Set up

Arrange to be home or have someone waiting over 18 yr. Old on delivery day.

Space where merchandise be set up, has to be clear before the delivery team arrives. No exceptions. If the driver finds no one home, your delivery will be rescheduled with an additional charge. Please keep children and pets away from trucks, tools and crew while setting up.

Buyer assumes all risks associated with delivery, installation, and transportation of merchandise picked up. Buyer agrees to measure door ways, stairways and elevators before ordering, as Seller is not responsible for merchandise purchased that is too large to fit. Difficult deliveries involving removal of windows, doors, etc, will not be done or done after the customer has cleared the entrances.

Due to the volume of deliveries, no exact time can be promised, we will however, give you an estimated 4 hour window of arrival and the Delivery team will contact you beforehand.

Drivers cannot move, haul or rearrange furnishings that are not listed on the delivery invoice. This includes but is not limited to, electronic components (e.g. Televisions, computers, stereos, etc…) Merchandise must be delivered or picked up within 30 days of purchase when available in our warehouse, otherwise there will be a monthly charge of 10% storage fee.